Billing & Parent Accounts Specialist
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Role: Billing Specialist
Hours: 40 hours a week/3 days a week from COT (Central office in Pimlico), (2 days at COT and 1 from a nursery setting)
Contract: 12 months (Maternity cover)
Salary: £28,400 – £30,000
This is a unique opportunity to play a vital role in the London Early Years Foundation’s (LEYF) plans to expand our social impact. LEYF’s social purpose is to give London’s children the best start in life through access to high-quality, affordable Early Childhood Education and Care (ECEC).
At the London Early Years Foundation (LEYF), we put our children, families and communities first. Our social mission is what sets us apart from other organisations as our ambition is to change the world, one child at a time. As a social enterprise, we impact thousands of children’s access to quality education across London and hope to be able to reach many more in the next few years. Mona, Billing, and Parent Accounts Manager – “If you would like to be part of a strong, committed team that supports and provide excellent customer service to the people at the heart of our organisation, come and join us! The team is always working hard to support families whilst embracing the LEYF values!”
This opportunity is best suited to those who are looking to develop and experience in-house finance. You will have the chance to learn new systems, government policies relating to grants and use your customer service skills to support our families. The experience gained in this role can help you in a future career in finance and billing. You will work in a shared services team to deliver excellent customer service (dealing with parent queries), manage billing (invoices and payments), and ensure bill and debt accuracy.
The role requires a high level of vigilance and accuracy as you will be checking grant allocation and bills on a daily basis. You will be representing LEYF and ensuring that exceptional customer service is provided to both internal and external customers. Correctly in line with local authority policies and deadlines, you will work in partnership with nursery teams and parents to manage debt and guarantee grant submissions are submitted.
About you:
- Experience working in a customer service or billings team.
- Able to problem solve and remain professional at all times.
- Able to build relationships across departments and work in a team.
- A great level of attention to detail.
- Ability to use Excel and other MS Office products.
- Excellent communication skills (both written and verbal).
- Able to work under pressure and to targets.
- High motivation with a proven ability to work with minimal supervision.
- Proven ability to think laterally in dealing with a wide range of financial and customer-related issues.
Main duties and responsibilities:
- The Accounts & Billing Specialist is responsible for Nursery Billing and debt management.
- To work closely with the LEYF Finance team to ensure the Connect & Funding Loop systems are accurate.
- Key to the role is to provide timely, accurate and compliant parental fee information that enables the organisation at all levels to take informed decisions. The post holder will need to work as part of a team to ensure LEYF meets its statutory obligations regarding information, confidentiality and security across all systems, Connect, Funding Loop, LA Grant Portals & CRM.
- To work closely with the team members to ensure that the grant submissions are submitted in line with local authority policies and deadlines. Administrative and financial processes include the allocation of children to grants, checking of 30-hour codes, supporting the import of information into funding loop when required.
What’s in it for you?
- Generous pension at 7% from us (1% from you)
- 70% discount on childcare fees
- Up to 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year, and your birthday (pro-rated for part-time hours)
- Sector-leading parental leave
- Many other benefits that take care of you, including access to well-being app, shopping discounts, annual conference and money for team celebrations
Interviews will be arranged as and when successful applications are received.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
The Benefits
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